Tone Of Voice
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How We Speak
Words are powerful and we use them with clear intention. In our industry a wrong phrasing easily escalates into larger misunderstanding and potential wasted time and effort. Our friendliness should not be mistaken for casualness. We avoid unnecessary buzzwords and futuristic terms and write in straight-forward, authentic way. We keep it real.
Taglines
Our tagline and creative platform
MAKE IT REAL
What it means
We skip empty promises. Siili is the partner of choice if you want to make your vision real.
To us, an idea is just a dream if it isn’t made real. We innovate by doing, not by envisioning. We are not dreamers – we are doers.
This attitude should be visible in our writing everywhere. That we are on a quest to understand, strategize, plan, code and bring to life your visions.
We’d rather do stuff than write on whiteboards.
Headlines
What is our voice like
Not what, but how
These guidelines are not principles of what to say, but how to say it. In a constantly changing world where concepts and ideas change by the hour, these principles only guide how we phrase our conversations, not how we think.
For example:
We always talk from human to human and at eye level.
We are honest and authentic and we avoid exaggerations and lofty unsubstantiated language.
We write with a solution-oriented doer’s mindset.
We are professional and confident but always in an easy-going and approachable way.
We are nice.
Dos and Don’ts
We strive to be:
Human and authentic
Honest and straight-forward
Solution-oriented with a doer’s attitude
Confident in a friendly tone
Simple and clear in our writing
Professional but easy-going
Playful in a smart way
Positive
We avoid to:
Talk in futuristic terms and exaggerations
Use techy, internal jargon and buzz-words
Focus too much on details
Be too modest
Boast about achievements
Write about things unrelated to our core subjects
Point fingers at anyone, including competitors
Be silly or try hard to be funny
Sound knowledgeable by being complex
Simple principles
Keep it real
We say it like it is without any need to exaggerate what we do. What we do is already great and interesting in itself. Our passion is what makes it interesting.
Be solution-oriented
We focus on our solutions, both past ones and the ones we are currently creating. It’s not a question of “if we can help” but “how we will help”.
Confidence
Being down to earth doesn’t mean that we can’t be proud of and confident about our work. We do great things and it’s perfectly fine to point that out.
Nice and friendly
We never point fingers at competitors or boast about any upper hands we might have, even if it clearly is so. We always aim at being approachable in any situation and invite constructive conversations with everybody.
Examples
Augmented Reality (AR) is a rising technology that lately has been reaching its extend to both commercial and industrial sectors.
Avoid
Using unnecessary descriptions of technologies that a professional audience is familiar with is condescending and off-putting.
Augmented Reality is now reaching its full potential in both commercial and industrial sectors.
Better
Not action oriented. It’s happening now and our customers should know when to react.
We finally see augmented reality reaching its full potential to create meaningful impact in the industrial sector.
Best
We always show our side of a subject and make it personal with a clear opinion to the subject. We remove unnecessary words and go to the point. We help our customers turn this technology into impact.
We can help you to create best possible, constantly evolving architectures. With an agile approach, we can analyze the current state of your architecture, design future state architectures, and solve complex architectural problems.
Avoid
Descriptive, impersonal and repetitive text is boring. Just stating what could potentially be done and not what we, as a company, will in fact do is not showing a doers attitude.
We will help you create the best possible architectures and evolve them with you. With an agile approach, we will analyze the current state of your architecture, design for future states, and solve your most complex problems.
Better
We always emphasize a “can” over a “will” or “could”. We involve ourselves in the subjects. We work with our clients, not for them.
We’ll help you create the best possible architectures and evolve them with you. Through our agile approach, we’ll analyze your current architecture, build the next, and solve your most complex problems.
Best
We speak human. We avoid all unnecessary complexity and filler words and take ownership of our solutions. Simple and straight-forward.
Siili delivers innovation.
Avoid
We do not need to point out who we are. We spend time on delivering our view on subjects, not on introductions. We avoid faceless factual statements with no emotion.
We deliver innovation.
Better
We aim to make it personal and clear of what to expect from us.
Innovation is our craft.
Best
We are proud of what we do. This is a perfect example of the Siili doer’s mindset. For us innovation is not a topic, it’s something you do – something you craft.